Medhorizone Terms & Conditions

1. About Medhorizone

Medhorizone is a personal health management and wellness application designed to help users organize, record, monitor, and understand information related to their health and wellbeing.

Depending on the features available in the App, Medhorizone may allow you to:

• Maintain a personal health profile
• Record health information such as blood pressure, blood sugar, height, weight, and blood group
• Track activity and steps
• Track sleep
• Record mood and emotional information
• Track menstrual cycles and related information
• Record pregnancy-related information
• Maintain information about medical conditions, medicines, and allergies
• Store medical documents, prescriptions, reports, and other health-related records
• Receive health reminders and notifications
• Connect with family members or other trusted persons through Care Circle
• Receive AI-powered health insights based on selected information
• Import certain activity information from supported health platforms such as Apple Health/HealthKit

Features may vary by platform, application version, user settings, and availability.

2. Eligibility and Use of the App

Medhorizone is intended for general use and may be used by individuals of different age groups.

If you are a minor or are otherwise unable to legally agree to these Terms, you should use Medhorizone with the involvement and supervision of a parent, legal guardian, or other person legally authorized to act on your behalf, where required by applicable law.

You are responsible for ensuring that your use of the App complies with the laws applicable to you.

3. Creating and Maintaining Your Account

Some Medhorizone features require you to create an account.

You may be able to register or sign in using available authentication methods, which may include:

You agree to:

• Provide information that is accurate to the best of your knowledge
• Keep your account information reasonably up to date
• Protect access to your account and authentication methods
• Notify us if you believe your account has been accessed without authorization
• Not create an account using another person's identity or information without authorization

You are responsible for activities performed through your account unless unauthorized use occurred due to circumstances for which you are not reasonably responsible.

4. Health Information

Medhorizone allows you to enter, store, organize, and monitor personal health information.

You are responsible for ensuring that the information you enter or upload is accurate and belongs to you or that you are authorized to provide it.

Health information may include information such as:

• Height and weight
• Blood pressure
• Blood sugar
• Blood group
• Steps and activity
• Sleep information
• Mood information
• Menstrual cycle information
• Pregnancy-related information
• Medical conditions
• Medicines
• Allergies
• Other health information you choose to provide

5. Medical Documents

Medhorizone may allow you to upload and store medical documents such as:

• Prescriptions
• Medical reports
• Test reports
• Health records
• Other documents relating to your health

You are responsible for ensuring that you have the right to upload and store any document you provide.

You should not upload documents belonging to another person unless you are legally authorized to do so.

6. Apple Health and HealthKit

On supported Apple devices, Medhorizone may request permission to read certain information from Apple Health/HealthKit.

For example, Medhorizone may read step/activity information when you provide the required permission.

You control HealthKit permissions through Apple's device settings.

Medhorizone does not write information back to Apple Health unless a specific feature explicitly states otherwise.

Your use of Apple Health and HealthKit is also subject to Apple's applicable terms and policies.

7. AI-Powered Health Insights

Medhorizone may provide AI-powered health insights using selected information available within your Medhorizone account.

These insights may use information such as activity, sleep, and other health information that you have provided or that is available through supported features.

AI-generated information:

• May be incomplete or inaccurate
• May not consider all aspects of your health
• Should not be treated as a medical diagnosis
• Should not be treated as a prescription or treatment recommendation
• Should not replace advice from a qualified healthcare professional
• Should not be relied upon for emergency medical decisions

Medhorizone does not guarantee the accuracy, completeness, or suitability of AI-generated insights for your particular circumstances.

Medical documents stored in Medhorizone are not intended to be submitted to the AI system for generating these insights.

AI functionality may be changed, limited, suspended, or discontinued at any time.

8. Medical Disclaimer

Information, reminders, trends, calculations, and insights provided through Medhorizone are not intended to:

• Diagnose a disease or medical condition
• Replace professional medical advice
• Prescribe medicines or treatments
• Determine an emergency medical condition
• Replace consultation with a qualified healthcare professional

You should consult an appropriately qualified healthcare professional for diagnosis, treatment, medication decisions, or other medical concerns.

9. Care Circle and Information Sharing

Medhorizone may provide Care Circle functionality that allows you to share selected health information with people you choose.

You are responsible for deciding:

• Who you share information with
• What information you share
• Whether the person you share information with is authorized or appropriate to receive it

You should only share health information with people you trust and intend to receive it.

You understand that once information has been shared with another person, that person's handling of the information may be outside Medhorizone's control.

Where the App provides functionality to revoke or change sharing permissions, you may use those controls to manage future access.

10. Health Reminders and Notifications

Medhorizone may provide reminders and notifications relating to your health information, activities, or features you have enabled.

Examples may include:

• Health reminders
• Medication-related reminders
• Activity reminders
• Sleep reminders
• Wellness notifications
• AI health insights

You can control available notification permissions through the App and/or your device settings.

11. Your Responsibilities

When using Medhorizone, you agree that you will not:

• Use the App for unlawful purposes
• Attempt to gain unauthorized access to another user's account or information
• Access or attempt to access systems, servers, APIs, or data that you are not authorized to access
• Interfere with the operation or security of the App
• Upload malicious software, harmful files, or other malicious content
• Use the App to distribute fraudulent, unlawful, abusive, or harmful content
• Impersonate another person or organization
• Attempt to reverse engineer, modify, decompile, or exploit the App except where expressly permitted by applicable law
• Use automated methods to abuse or overload the Service
• Circumvent security, authentication, access-control, or other technical restrictions
• Use Medhorizone in a manner that could harm the Service or other users

We may take appropriate action if we reasonably believe that your use of the App violates these Terms or applicable law.

12. Accuracy of Information

Medhorizone relies partly on information provided by users and information obtained through supported integrations.

We do not guarantee that information displayed in the App will always be:

• Complete
• Accurate
• Current
• Error-free
• Available without interruption

You should verify important medical information with appropriate healthcare professionals and original medical records where necessary.

13. Availability of the Service

We aim to keep Medhorizone available and functioning reliably, but we do not guarantee uninterrupted or error-free availability.

The Service may occasionally be unavailable because of:

• Maintenance
• Software updates
• Security measures
• Technical failures
• Network problems
• Third-party service failures
• Infrastructure or hosting issues
• Events outside our reasonable control

We may modify, suspend, restrict, or discontinue particular features or portions of the Service when reasonably necessary.

14. Third-Party Services

Medhorizone may depend on or integrate with third-party services to provide certain functionality.

These may include services used for:

• Authentication
• Analytics
• Crash reporting
• Cloud infrastructure
• AI processing
• Health platform integrations
• Other technical services

Your use of third-party services may be subject to the relevant third party's own terms and policies.

Our Privacy Policy explains how Medhorizone handles personal and health information in connection with these services.

15. Privacy

Your privacy is important to us.

By using Medhorizone, you acknowledge that you have reviewed our Privacy Policy.

The Privacy Policy forms part of the overall terms governing your use of Medhorizone.

16. Intellectual Property

Medhorizone and its contents, including where applicable:

• Application software
• Designs
• User interface
• Logos
• Branding
• Text
• Graphics
• Icons
• Content
• Features
• Software code
• Other materials

are owned by or licensed to Sanjeevi Technology Solutions LLP and are protected by applicable intellectual property laws.

Your health information and personal information remain subject to the rights described in our Privacy Policy.

17. User-Provided Content

You retain responsibility for information, documents, images, and other content that you submit to Medhorizone.

By providing content to Medhorizone, you represent that:

• You have the right to provide the content
• The content does not unlawfully infringe another person's rights
• You are authorized to upload or share the content where required

You grant Medhorizone the limited rights necessary to store, process, display, and transmit your content solely to provide the features and services you have requested, subject to our Privacy Policy.

18. Account Deletion and Termination

You may request deletion of your Medhorizone account through the available account deletion functionality or by contacting us.

When an account deletion request is made, the account may first be placed into an inactive or deletion-pending state before permanent deletion.

Deletion may be subject to:

• Technical processing time
• Backup retention cycles
• Legal obligations
• Security and fraud-prevention requirements
• Other legitimate retention requirements
• Retention by third-party service providers where applicable

Our Privacy Policy explains our data retention and deletion practices in more detail.

We may suspend or terminate an account where reasonably necessary to:

• Protect the Service
• Protect users
• Prevent fraud or abuse
• Address security concerns
• Comply with applicable law
• Address serious or repeated violations of these Terms

19. Limitation of Liability

To the extent permitted by applicable law, Medhorizone and Sanjeevi Technology Solutions LLP will not be responsible for losses or damages arising from:

• Reliance solely on information or AI-generated insights provided by the App
• Medical decisions made without appropriate professional consultation
• Inaccurate information entered by a user
• Loss caused by failure to maintain access to an account
• Temporary unavailability of the Service
• Third-party service failures
• Unauthorized access resulting from circumstances outside our reasonable control
• Misuse of information shared by a user through Care Circle
• Events beyond our reasonable control

20. No Guarantee of Medical Outcomes

Medhorizone does not guarantee any particular health, medical, fitness, wellness, or treatment outcome from using the App.

The effectiveness or usefulness of information and features may vary between individuals.

You remain responsible for making appropriate decisions regarding your health and for obtaining professional medical advice where necessary.

21. Changes to the Service

We may add, modify, improve, restrict, or remove features from Medhorizone from time to time.

Changes may be required for:

• Product improvements
• Security
• Legal or regulatory requirements
• Technical reasons
• Changes to third-party services
• Operational requirements

Where a significant change materially affects your rights or obligations, we may provide appropriate notice where required.

22. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we may update the Last Updated date and version number displayed at the beginning of these Terms.

For material changes, we may provide notice through the App, website, email, or another appropriate method where required.

Minor changes, such as grammatical corrections, formatting changes, or clarification of existing provisions, may be made without individual notification.

Where applicable law requires your explicit acceptance of updated Terms, we will provide an appropriate acceptance mechanism.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, subject to applicable laws and regulations.

Any disputes arising in connection with these Terms or your use of Medhorizone shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

24. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, where legally permitted.

The remaining provisions will continue to remain in effect.

25. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific features, constitute the agreement governing your use of Medhorizone, unless otherwise stated.

If a specific feature has additional terms, those terms will apply to your use of that feature in addition to these Terms.

26. Contact Us

If you have questions, concerns, or requests regarding these Terms, you can contact us at:

27. Acceptance

Version: 1.0

Last Updated: September 29, 2026